Eligibility
You must be able to form a binding agreement. Use of the platform is for lawful purposes only.
- You represent that you are at least 18 years old or have permission from a parent or legal guardian.
- You will not use the services in a way that violates applicable laws or regulations.
- If you are using services on behalf of an organization, you confirm you have authority to bind that organization.
Accounts
Keep your login credentials secure. You are responsible for activity under your account.
- Provide accurate information and keep it up to date.
- Do not share accounts, and notify us if you suspect unauthorized access.
- We may suspend or terminate accounts that violate these Terms.
Purchases
Course fees are displayed prior to checkout. Taxes may apply where required by law.
- Payment processing may be handled by third-party providers.
- Prices, promotions, and availability may change at any time.
- You authorize us to charge your selected payment method for purchases you make.
Refunds
Eligible courses may include a 14-day satisfaction window. Some exclusions apply.
- Refund eligibility may depend on course format, usage, and enrollment date.
- Completed coaching sessions or delivered digital materials may not be refundable.
- To request a refund, contact us with purchase details and the reason for the request.
Learner Conduct
Maintain respect and professionalism in coaching sessions and discussion spaces.
- No harassment, hate speech, or abusive behavior.
- No disruptive activity that interferes with classes, coaches, or other learners.
- No attempts to probe, scan, or test the vulnerability of our platform.
Intellectual Property
All materials are owned or licensed. Do not redistribute without permission.
- Course content, recordings, templates, and exercises are protected by IP laws.
- Limited, non-transferable access is granted for personal learning use only.
- You may not copy, resell, sublicense, or publicly distribute our materials.
Privacy
See the Privacy Policy for details on data handling.
- We process personal data as described in our Privacy Policy.
- Some services may involve recordings or feedback to support learning outcomes.
- You can contact us to request access, correction, or deletion where applicable.
Changes
We may update these Terms. Continued use constitutes acceptance of the updated Terms.
- Changes are effective once posted on this page, unless stated otherwise.
- If changes materially affect your rights, we may provide additional notice.
- If you do not agree to updated Terms, you should stop using the services.
Contact
Email [email protected] with any questions.
If you prefer phone, you can also reach us at +1 (415) 557-0182 during standard business hours.